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- Creators: Chapman, Amy






This action research dissertation centers on the challenge of enabling innovation in a Canadian special operations’ military context. While this context is purposefully limited in scope, it considers leadership and innovation in considerable detail, which are both of high interest and consequence in much wider contexts. The study relied on a conceptual and theoretical framework drawn from complexity and other systems theories; constructivism, and other learning theories; as well as the archetypal Goldilocks effect, as relevant to the Canadian special operations and larger military context. The study created and delivered interventions that shared relevant awareness and knowledge with non-commissioned officers and others, while also measuring perceived effects on innovative agency in the Canadian military special operations community. Findings confirmed that study participants perceived the interventions to positively impact development of innovative agency in both the specific context of special operations non-commissioned officers and the larger context. Further, data analysis provided five themes with corresponding findings, as well as a host of further discussion, all of which can contribute to future practice and research regarding leadership and innovation in the Canadian special operations community and beyond.

This dissertation explores the potential for transformative learning within online tourism by designing and implementing a five-week virtual tour of Benin. The study is grounded in transformative learning theory and a newly developed conceptual model of transformative tourism. The aim was to create an immersive and interactive online experience that allowed participants to engage with the culture of Benin, ultimately fostering personal transformation. Through thematic analysis of participant reflections, Zoom and online community discussions, and researcher observations, the study demonstrates that transformative learning can occur in a virtual space, with participants experiencing significant shifts in their perspectives, values, and behaviors. The research highlights the importance of reflection and engagement in creating meaningful learning experiences and provides insights into how online tourism can facilitate transformative learning. This study contributes to the growing body of work on online tourism and its potential to create life-changing experiences without the need for physical travel, offering implications for future developments in the field.