The field of radio broadcast requires the cohesion of several different skill sets in order to be a success. KHEA Radio has used a traditional form of teaching, which means taking a one-on-one approach. Taking this approach has worked for years in the past and has been the only option for teaching. The down side to this method of teaching is that it requires one seasoned employee to stop their work and take the time to train a new employee. Because of the significant void in the area of instructional content for radio sound engineering, my co-worker and I had to troubleshoot this console and basically teach ourselves its functions. I saw the need for better instructional content on the Internet and in print based on my own experiences. The skills used to create the following instructional content were gained from course work at Arizona State University. The graduate department of Technical Communication makes every effort to equip students with varied skills that can be applied to different fields within the overall scheme of technical communication. This guide serves as a tool for radio broadcast novices to learn the basics of sound board operation.

YourBrandPartner.com exists to provide content to those seeking specific advice and information on purchasing custom promotional items. For this investigation, I conducted a usability test with a select user group to identify user experience issues. The primary goal of this research was to conduct general usability testing through large group survey and a small in-person usability testing group. I designed surveys and tests to investigate if users experienced difficulties in finding the information they were looking for on the website. Based on the results of this study, I recommend reviewing the visual design of the website, increasing site speed, creating a better experience between the blog and e- commerce interactions, and creating an environment that is more accommodating of where the user is in the buying process. This full report includes expanded participant feedback, methodology behind the study, and full recommendations for improvement.

The purpose of this applied project was to research and recommend to Phoenix Children’s Hospital (PCH) improvements to their website in order to provide parents whose child has been newly diagnosed with cancer the most clear and appropriate health information. I conducted a study in order to analyze and evaluate the health information content currently provided to parents at PCH. This was done by through qualitative coding methods on both printed documents provided by The Emily Center Library, as well as interviews conducted with three Hematology/Oncology nurses at PCH. Additionally, I researched the current literature surrounding this topic in order to provide a background of information. Based on the results, I recommended that PCH offer parents a comprehensive cancer database in which all provided information would be searchable via their website. This database would also allow them to expand on their two topic focuses: home care and emotional support. Additionally, I recommended that parents are provided information on how to identify credible and non- credible sources on the Internet so that they can find information that is truly medically valuable when searching for information on their own. Lastly, I offered future recommendations that will require continued research so that PCH’s provided health information can continue to grow and improve.

In the past decade, a significant shift has emerged around immigration policy, as advocates and policymakers have made various efforts to pass state and local policies related to immigrant integration or restrictions. This thesis offers original insights into current dynamics in immigration federalism through interviews with lawmakers and community activists in Arizona, a leading state when it comes to restricting the lives of undocumented immigrants. Advancing a new framework that connects the lived experience of officials and activists to partisanship, policy, key events, demographics, and racializing events, this thesis bridges isolated bodies of scholarship on immigration and seeks to demonstrate how every person (not just immigrant) are part of America’s current challenges to become a more inclusive nation of immigrants.

Something Like Human explores corporate social responsibility through a triple lens, providing a content analysis using previous literature and history as the standards for evaluation. Section I reviews the history of corporate social responsibility and how it is currently understood and employed today. Section II turns its focus to a specific socially conscious corporation, Lush Cosmetics, examining its practices considering the concepts provided in Section I and performing a close analysis of its promotional materials. Section III consists of a mock marketing campaign designed for Lush in light of their social commitments. By the end of this thesis, the goal for the reader is to ask: Can major corporations be something like human?

Communication skills are vital for the world we inhabit. Both oral and written communication are some of the most sought-after skills in the job market today; this holds true in science, technology, engineering and mathematics (STEM) fields. Despite the high demand for communication skills, communication classes are not required for some STEM majors (Missingham, 2006). STEM major maps are often so packed with core classes that they nearly exclude the possibility of taking communication courses. Students and job seekers are told they need to be able to communicate to succeed but are not given any information or support in developing their skills. Scientific inquiry and discovery cannot be limited to only those that understand high-level jargon and have a Ph.D. in a subject. STEM majors and graduates must be able to translate information to communities beyond other experts. If they cannot communicate the impact of their research and discoveries, who is going to listen to them?<br/>Overall, the literature around communication in STEM fields demonstrate the need for and value of specific, teachable communication skills. This paper will examine the impact of a communication training module that teaches specific communication skills to BIO 182: General Biology II students. The communication training module is an online module that teaches students the basics of oral communication. The impact of the module will be examined through the observation of students’ presentations.