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Text message-based interventions to improve appointment attendance and benefits redemption among ITCA WIC participants

Description
This study piloted two text message-based interventions to improve WIC appointment attendance and food benefit redemption among Inter Tribal Council of Arizona (ITCA) WIC participants. Over five months, participants received enhanced text reminders—two instead of one for appointments and targeted reminders for benefit redemption. Partial redeemers received a single reminder…

This study piloted two text message-based interventions to improve WIC appointment attendance and food benefit redemption among Inter Tribal Council of Arizona (ITCA) WIC participants. Over five months, participants received enhanced text reminders—two instead of one for appointments and targeted reminders for benefit redemption. Partial redeemers received a single reminder one week before benefits expired, while non-redeemers received two reminders, one a week before expiration and another two days before if benefits were still unredeemed.
ContributorsMelnick, Emily (Author) / Acciai, Francesco (Author) / O'Reilly, Nicole Vaudrin (Author) / Jossefides, Mindy (Author) / Ronan, A. Bea (Author) / Ohri-Vachaspati, Punam (Author) / ASU College of Health Solutions (Contributor) / ASU Food Policy and Environment Research Group (Contributor) / Inter Tribal Council of Arizona (Contributor)
Created2025-01