Matching Items (66)
Filtering by

Clear all filters

141019-Thumbnail Image.png
Description

Careful considerations in designing and organizing information for restaurant point-of-sale (POS) systems can affect user experience. Unfortunately, usability guidelines are sparse for these systems. Applications from other studies, such as categorical organization and F-shape, are implemented in an experimental interface as a starting point of discussion. A control interface was

Careful considerations in designing and organizing information for restaurant point-of-sale (POS) systems can affect user experience. Unfortunately, usability guidelines are sparse for these systems. Applications from other studies, such as categorical organization and F-shape, are implemented in an experimental interface as a starting point of discussion. A control interface was designed after the default version of NCR Aloha’s POS program: Aloha Table Service. Novice and expert order taking strategies were also observed to compare input differences. This study examined selection time, total time, and selection accuracy across both order and interface types. The results show that time and number of key presses are significantly reduced under the treatment interface, and that teaching expert order taking strategies to novice users may help reduce cognitive load.

ContributorsWang, Cheryl Caresse (Author) / Branaghan, Russell (Contributor) / Cooke, Nancy (Degree committee member)
Created2016-05
175602-Thumbnail Image.jpg
Created2007-01-25
175605-Thumbnail Image.jpg
Created1925-07-30
175614-Thumbnail Image.jpg
Created1930
175620-Thumbnail Image.jpg
Created1922
175623-Thumbnail Image.jpg
Created1923
175626-Thumbnail Image.jpg
Created1928-08-18