Careful considerations in designing and organizing information for restaurant point-of-sale (POS) systems can affect user experience. Unfortunately, usability guidelines are sparse for these systems. Applications from other studies, such as categorical organization and F-shape, are implemented in an experimental interface as a starting point of discussion. A control interface was designed after the default version of NCR Aloha’s POS program: Aloha Table Service. Novice and expert order taking strategies were also observed to compare input differences. This study examined selection time, total time, and selection accuracy across both order and interface types. The results show that time and number of key presses are significantly reduced under the treatment interface, and that teaching expert order taking strategies to novice users may help reduce cognitive load.

In this case study, we reflect on our journey through a major revision of our streaming video reserve guidelines, informed by an environmental scan of comparable library services and current copyright best practices. Once the guidelines were revised, we developed an implementation plan for communicating changes and developing training materials to both instructors and internal library staff. We share our navigation strategies, obstacles faced, lessons learned, and ongoing challenges. Finally, we map out some of our future directions for improving and streamlining our services.

Although they have distinct missions, public libraries and academic libraries serve overlapping populations and can leverage their institutional strengths through collaboration. These diverse partnerships include sharing resources through consortia, joint-use libraries, and shared programming, such as introducing students to public library collections as resources for theses. For the scholarly communication librarian, collaborating with public libraries provides opportunities to educate about the ethical and legal use of information, advocate for the promotion and use of open resources and pedagogies, and interact with communities, particularly in rural areas, that are traditionally underserved by academic libraries. We’ll share two personal examples of the intersection between scholarly communication and public libraries.

As libraries are increasingly asked to do more with less, we all have more things to do and less time to do them. Sometimes, the tools we have to help - like email and smartphones - actually make things worse! The trick is connecting technology and techniques that can best help us to manage our time and productivity effectively.

In this presentation, Anali will lead an intrepid party on the eternal quest of improving personal productivity. Together, we’ll fight the email dragon, vanquish the time stealing goblins, and explore an arsenal of tools that help us get things done. By sharing ideas and best practices, we can each make connections to the techniques and tools will help us succeed on our quest!