Careful considerations in designing and organizing information for restaurant point-of-sale (POS) systems can affect user experience. Unfortunately, usability guidelines are sparse for these systems. Applications from other studies, such as categorical organization and F-shape, are implemented in an experimental interface as a starting point of discussion. A control interface was designed after the default version of NCR Aloha’s POS program: Aloha Table Service. Novice and expert order taking strategies were also observed to compare input differences. This study examined selection time, total time, and selection accuracy across both order and interface types. The results show that time and number of key presses are significantly reduced under the treatment interface, and that teaching expert order taking strategies to novice users may help reduce cognitive load.

In spring 2013, the presenters developed a survey on academic library streaming video and distributed it broadly through various discussion and mailing lists.

This is the first large-scale and most comprehensive effort to date to collect data on streaming video funding, licensing, acquisition, and hosting in academic libraries. Its results will provide benchmark data for future explorations of this rapidly expanding approach to video in academic libraries.

Streaming video is becoming a common occurrence on many campuses today. Its fast growth is due in part to the steady growth of online classes and programs. Technology has also played a role in this growth as alternatives for ingesting and accessing content have expanded. Multiple options are now available including in-house approaches, cloud storage, and third party vendors.

This survey collected data on how academic institutions address the day-to-day operations related to streaming video as well as perceived directions for future action.

Survey questions addressed selection and acquisition of video in both hard copy and streaming formats, funding for acquisitions, current and planned hosting interfaces, cataloging and access, and current practice and policy on digitization of hard copy titles for streaming. This session reviews the instrument used, and provides a preliminary look at some of the key data collected.

Agricultural and dairy work is among the most dangerous work in the US. In addition to the dangers of work, undocumented migrant workers may face additional stress as a result of the increase in antiimmigration enforcement and criminalization of undocumented status. The purpose of the study was to better understand how migrant dairy workers were impacted by the increase in restrictive immigration policies and immigration enforcement, as well as how they coped with any issues they faced. Interviews were conducted with fourteen migrant dairy workers following the passage of several anti-immigration bills across the US. Findings revealed four major categories; three were related to negative impacts of immigration policies and enforcement:

1. Fear.
2. Stress and anxiety.
3. Perceptions of discrimination.

An additional major category emerged that demonstrated the hope and resilience of participants in the face of an increasingly difficult socio-political environment. Implications for social service practice, policy, and research are discussed.